As a relatively new manager, I have a lot of self-doubts and little confidence in providing constructive feedback. Karen has helped me gain confidence by exploring why and how of the task. I also enjoy all the resources that she recommended to me, and will continue my learning to be a good “boss” at my current job. Karen asked powerful questions to help me think and analyze through my management challenges. I am especially intrigued by the cultural elements that she brought to the table as I manage a very diversified team of different backgrounds and ethnicities.